12 / May

Tips and Pointers for Our New Website


Welcome to our new website! Launched on May 13th, this is our first online makeover in more than eight years. For those of you used to our previous system, it may take a little getting used to.  From customer feedback we received in the first two weeks, we can offer a few tips and pointers as you go in, look around and place your order.


Existing TSH Customers:

Do not create a new acount. Your existing TSH account and password are still active. You can easily reset your password (6 character minimum) if you want to change or don’t remember it.

You will have to enter your credit card information the first time you order, then you can save it for future ordering.

You should also update your address, phone number or any other account information.

No need to sign up for our email newsletter: you're still on our list.

You may be accustomed to finding all our products on one long list. Our new site is structured more like other e-commerce sites, with categories, searchable tags and such. We believe this presents our more-than-200 product offerings in a way that is easier to see what we have, and to search for what you want.
The biggest change is that the main housemade items in our weekly menu are now grouped together in a "Weekly Menu" category. You'll find this week's soups and stews, casseroles, pate, vegetable dishes, sauces, salads, dips, dressings and desserts, etc., all in this category. There are two ways to access this:
Click on the "Weekly Menu, Spring 13" box on the upper left of the home page to see this week's menu.  
Click on the "Shop" tab at the top of every page, and then click on "Spring 13 Menu."


Other housemade products that we offer on a regular basis can be found in the appropriate category. For example:


Cultured Foods includes krauts, pickled vegetables, our cultured condiments and cultured dairy products.

The Frozen category  includes an assortment of housemade dishes from recent weeks, along with our meat patties and raw beef liver.

In the Pantry section you'll find our crispy nuts, granolas and Paleo Crunch, as well as our house-rendered nutrient-dense animal fats.


For products we offer by other, outside vendors, you'll find them in the most appropriate category, such as Supplements & Superfoods, Pantry, Dairy, Eggs & Almond Milk, Meats & Canned Seafoods, Body Care, etc.


Email with any questions or concerns. We will do our best to respond as soon as possible.


Click here to see our Frequently Anticipated Questions (FAQ) about the change to this new website.